Terms & Conditions

Please read these Terms & Conditions carefully before using our website or purchasing any of our services. By accessing WordPress Hosting Agency, you agree to comply with the following terms. If you do not agree, we kindly request that you discontinue use of our website and services.

1. License and Copyright (DMCA)

  • All hosting services, tools, and resources provided by WordPress Hosting Agency are intended for personal or business use in accordance with our plans.
  • Redistribution, resale, or sharing of our services without authorization is strictly prohibited.
  • Any misuse, including attempts to resell under a non-reseller plan, will result in immediate suspension or termination of your account without refund.
  • Copyrighted material is protected under the Digital Millennium Copyright Act (DMCA). If you believe your intellectual property has been infringed, please see our DMCA Policy.

2. Service Delivery

  • Once your payment is confirmed, your hosting account or purchased service will be activated and setup instructions will be sent to the registered email.
  • It is the customer’s responsibility to provide a valid and accessible email address during registration.
  • Some services may require manual verification before activation.

3. Payment & Renewal

General Terms:

  • By purchasing any plan, you agree to pay WordPress Hosting Agency the fees stated on our website.
  • All payments are non-refundable, except as stated in our Refund Policy.

Renewal:

  • Hosting plans are subscription-based but do not auto-renew.
  • Customers must manually renew their plan before expiry to continue services.

4. Refund Policy

  • All sales are final.
  • Refunds are only issued if the purchased service cannot be delivered or is proven completely unusable after our support team’s attempt to resolve the issue.
  • Refunds are not available for:
    • Change of mind.
    • Mistaken orders
    • Failure to review service details before purchase

5. Support Policy

  • We provide basic technical support related to hosting setup, account access, and troubleshooting.
  • We do not cover custom development, third-party plugin/theme errors, or advanced configurations.
  • For custom needs, customers may hire third-party professionals.

6. Privacy Policy

  • Customer information is used only for account management, billing, support, and communication.
  • By registering, you consent to receive service-related notifications via email.
  • You may request to opt out anytime, and we will remove your details from our mailing list within 24 hours.

7. Guarantees & Limitations

  • We guarantee that our hosting services are secure and free from malicious software.
  • However, we do not guarantee that:
    • Services will always meet every customer’s expectation.
    • Third-party plugins, themes, or applications will perform without issues.
  • All services are provided “as is”, and we are not liable for direct or indirect damages caused by their use.

6. Privacy Policy

  • WordPress Hosting Agency reserves the right to update these Terms & Conditions, pricing, or policies at any time without prior notice.
  • Continued use of our website and services indicates your acceptance of any changes.

For any questions regarding these Terms & Conditions, you can reach us at:

📧 Email: help@wordpresshostingagency.com
 📞 Phone: +1 (469) 722 4943